THE DESIGN BRIEF
So, let’s talk fully about the DESIGN BRIEF as I promised. I
gave the definition that the design brief is like a roadmap, it defines
everything about the client, the company, the goals and objectives, the job,
the reason for the job and so on. So how do you create a design brief? Let’s
create one together.
We will be going in a step by step way to design your design
brief, I will go as slow as I can…hahahaha…so follow me closely.
Step 1
Describe the client
Remember I said in the last post that you shouldn’t allow to
be redirected to the company website? Let me add also that you should not allow
the company owner to pitch his business idea to you -entrepreneurs are used to
that - let him remember you are not an investor. So, to get the client to
answer the way you need, you can ask questions like:
·
For how long have you been in the business?
·
What do you love most about the company?
·
What do your clients or customers say about you?
These questions will help you to know the description of the business and its customers views.
Step 2
Now here is the critical phase that contains critical
questions
The following questions are those that will be present here,
it provides a greater insight into the company.
·
When people think about your brand, what feeling
do you want them to have?
Did you read the posts on branding? You should. I talked
about this explicitly there. When I am walking in the hot sun and I think of
7up, the first feel that comes to mind is ‘refreshing ‘I know I am not the only
one that feels that way. Let’s continue, you as designer should know what the
company owner has in mind. Is it a refreshing feeling your client want his
customers to have when they think about him? Is it safety? Is it elegance? Let
the company owner tell you.
·
Is there a tagline?
Remember I said in one of my previous posts on branding that
the tagline is a simple and short sentence that contains a company’s promise to
her customers.
·
What emotional or functional benefits does your
company deliver to customers?
What can they benefit from their product that they can’t
from their competitors? You want to know it so the logo you create can project
it.
·
Where can customers see your brand?
This answer helps you as a designer to create the perfect relevant
logo which can be used on both the biggest and the smallest surfaces. The
question helps you know how small to think. Remember my 9th post –
Elements of an Iconic Logo?
·
Are there any reference materials from you that
can inspire the client?
Something else you are giving apart from your product to
customers, maybe newsletter, maybe blog, maybe assistance in installing
appliances…anything.
·
What are the deliverables?
Does your client prefer the logo in PDF format? Or both PDF
and JPEG? Or one that will include the name and one that won’t? Clarify this so
you don’t disappoint your client.
Step 3
Clarify the target market
Your client should let you know who their target market is. Be
sure to know details about them. Ask questions like:
·
What is their average age?
·
What is their gender?
·
How much do they earn on the average?
·
Why do they buy your product and in what way
does your product help them?
Step 4
Define the competition
Let your client be able to say how they are different from
their competitors. Is it in their target market? Is it in product delivered? Is
it in additional value delivered?
For example, if your clients produce handbags for higher
classes like Presidents’ wives, Senators’ wives and all. He could have a
competitor(s) who produces the same handbags for the middle class. He could
have competitors doing the same things. You have to know.
Step 5
What image does the client want to convey to his customers?
So now looking at the example above, your client’s logo has
to be sophisticated so as to attract their target market. In this segment, you
can ask the following questions:
What typography style will they want to consider?
What colours they want to try out?
Never assume, always remember that their concept of classy
or simple might be different from yours so ask. You could ask them to send
images of downloaded logos that they like. You most likely will see a common
denominator that shows what their preference is.
Step 6
How will success be measured?
We all have different measurements of success, so you have
to find out from your client what his measurement is. Is it increasing sales?
Or increasing reach? Or increasing trust? You have to ask to know
Step 7
Clarify your client’s budget!
This is a major part, because it involves money, that’s why
I am screaming it. Both sides need to be clear on this to avoid
misunderstandings.
Step 8
Ask about the approval process
You have met the company owner or one of the decision
makers. Be sure to know if there are more. Is it a committee? Is it one person
who will ask for the opinion of his PA? When you know the people who have to
final say on either accepting or rejecting the logo, you should meet with them.
Hear them, talk to them, let them all be on the same level in thought and
expectation so that by the time to make your submission and presentation, you
have comments as relating to one direction, not that one person is drawing you
back.
Step 9
Start writing
Now is the time to compile every answer the client has given
you. Don’t forget to run your summary by your client so you can both be on the
same page and make copies, so he can see what he said that you are following.
Step 10
Manage the project
Now you can go into the project fully and churn out all
inspirations you have.
Now let's see an example of a Design Brief. Not as detailed as our own I know, but it's something to start off with.
I know this is a long read, but I trust it is helpful for
taking your design business to another level – professionalism. Next post, we
will be talking on a nice topic that I love: From Designing to Delivery.
We will be looking at what to do when designing a logo and what to do when
delivering the logo. Don’t forget that these are what I learnt from the book I
read. Don’t worry I will tell you the name in my next post #winks.
Also, don’t forget to subscribe, so you can get new posts
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would love to learn about? Topics you would want me to talk about? Please send
me a mail olamipoada2@gmail.com, I am eager to receive it.
See ya!!
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